Finance Center

What is the difference between a loan and a lease?

When you obtain a loan to buy your new or certified pre-owned (CPO) Cadillac, your down payment and monthly payments go toward the total purchase price of the vehicle. When the term of the loan is complete and the loan is paid in full, you own the vehicle outright. With a lease, you make monthly payments for the term of that lease within specific limits set up in the contract. Once the term of the lease is complete, the vehicle is returned to the lessor. You do have the option to buy the vehicle after the lease.

How do I choose between a loan for purchase or a lease?

The correct financing option largely depends on three factors: what you want to drive, how much you plan to drive it, and how long you want to keep it. It might be preferable to lease rather than obtain a loan if:

• You want the better vehicle for your monthly payment.
• You drive less than 30-32,500 miles a year (annual maximum miles may vary; please see dealership to find out the latest deals)
• You prefer to trade in your car every three years or less
• Owning a car outright is not important to you

If these considerations do not apply to you, it might be better for you to get a loan if:

• You want your monthly payment to apply to ownership
• You plan to enjoy your vehicle for a long time
• You want to customize your vehicle
• You want the maximum flexibility regarding the number of miles you drive
• You want control of the length of time the vehicle is in your possession

Typically, monthly payments on a lease are significantly lower than if you obtain a loan while borrowers enjoy greater flexibility in terms of ownership.

How do I get Pre-approved for a New Cadillac Loan?

You have several choices.

1. You can Pre-Qualify Online with our handy form.
2. You can visit our dealership and have one of our friendly financing associates help you out in person.
3. You can check online by visiting GM Financial.
4. You can call us at (877)493-1269 and someone will guide you in the right direction.

Your privacy is important to us.

Cadillac of Las Vegas takes your privacy seriously and does not rent or sell your personal information to third parties without your consent. Read our privacy policy.

How can I find out more about what happens at the end of my lease?

The end of your lease term with GM Financial doesn't have to mean the end of your driving experience in a GM vehicle. Options await as you decide on your next steps in the leasing process. Let GM Financial help guide you through the End-of-Lease process, and find selections that best fit you.

From communicating to you before your term is due, to the turn-in and inspection processes, to your options once your lease has expired, GM Financial is there with you every step of the way.

• Lease-end Options - From getting behind the wheel of a brand new GM vehicle to purchasing your lease, learn what choices you have as your end-of-term date nears.
• Vehicle Inspection - Need to set up a vehicle inspection for your lease but not sure how to start? Not to worry, GM Financial has you covered with a convenient vehicle inspection process.
• Excess Wear and Tear - The vehicle inspection will determine the existence of any billable Excess Wear and Use charges under the standards defined in your lease agreement.

The GM dealership where you leased your vehicle is also an excellent source for information regarding your end-of-lease options. They can also answer questions about the process for returning your vehicle, the inspection required, excess mileage concerns and final invoices.

Am I responsible for additional fees on my leased vehicle, such as tolls, tickets, etc.?

You are responsible for any applicable tolls, tickets, property tax or fees assessed during your lease contract. The initial bill will go to GM Financial. Then, GM Financial will add the charges to your monthly billing statement, with a copy of the original bill. If you do not receive a monthly billing statement, you will receive an off-cycle bill for the applicable fees.

How can I transfer my lease?

GM Financial has a lease assumption program that helps facilitate lease transfers.

For more information, contact customer service at leasecustomerservice@gmfinancial.com or (980) 467-0144 

Can my payment be automatically deducted from my online account?

You have two options for setting up monthly payments. You can set up recurring payments online by logging in to gmfinancial.com/MyAccount. Once you enroll, recurring payments go into effect immediately and can be changed or canceled any time through MyAccount.

Purchasing and leasing customers also have the option to sign up for the Automatic Payment Plan service. Keep in mind that the Automatic Payment Plan enrollment process will take approximately one billing cycle to complete.

Other Online or Offline Payment Related Questions

When will my payment post to my account?

Any payment made before 5 p.m. CT will post to your account on the day you schedule it (excluding weekends and holidays). Any payment made after 5 p.m. CT will post to your account the following business day (excluding weekends and holidays). The funds will be drafted from your bank account within two business days from the posting date (excluding weekends and holidays). Only payments made from a bank account may be future dated.

Can I mail a post-dated check?

GM Financial does not accept post-dated checks. All payments are posted and processed upon receipt.

Does GM Financial offer a grace period for payment?

GM Financial does not offer a grace period. We require all payments be made by the due date listed on your statement. Interest charges and possible late fees will accrue and be applied to your account each day it is past due according to your contract.

How can I move a payment to the end of the loan or set up a payment arrangement?

To determine if you are eligible to move your due date or to set up a payment arrangement, please contact customer service at 1-800-284-2271 or customerservice.tx@gmfinancial.com.

Lease customers should call 1-800-369-5212 or email leasecustomerservice@gmfinancial.com.

If my account is past due, can I make my payment online?

You will be able to make a payment online if your account is no more than 90 days past due. Certain restrictions may apply. If your account is more than 90 days past due, contact Customer Service at Customer service at 1-800-284-2271 or customerservice.tx@gmfinancial.com.

Lease customers should call 1-800-369-5212 or email leasecustomerservice@gmfinancial.com.

How can I pay by mail?

If you are a loan customer, please submit a check with your payment coupon to:

Regular mail:
GM Financial
P.O. Box 78143
Phoenix, AZ 85062-8143

Overnight mail:
GM Financial
1820 E. Sky Harbor Circle South, Suite 150
Phoenix, AZ 85034-9700

If you have a lease with us, you can mail a check and your payment coupon to:

Regular mail:
GM Financial
75 Remittance Drive, Suite 1738
Chicago, IL 60675-1738

Overnight mail:
GM Financial
6400 Main Street, Suite 201
Amherst, NY 14221

If my payment doesn't clear the first time, will the transaction be submitted again?

Yes. If your payment does not clear the first time, it will be submitted a second time, provided your financial institution will allow it. If the second attempt to draw funds fails, it will be considered an "Insufficient Funds" transaction.

Can I send my payment overnight?

Yes, you can send your payment overnight via check or money order.

Please send your payment and coupon to:
GM Financial
1820 E. Sky Harbor Circle South, Suite 150
Phoenix, AZ 85034-9700

Lease customers should send the payment and coupon to:
GM Financial
6400 Main Street, Suite 201
Amherst, NY 14221

Can I make a payment from a bank account?

Yes, you can make a payment from a bank account online or by phone. To make a one-time payment or set up recurring payments, log in to GMFinancial.com/MyAccount and click "Pay Online." Or, learn more about our other payment options.

Can I pay using a debit card?

Yes, you can use a debit card to pay online or by phone. Lease customers may use a debit card to pay online. To make a one-time payment or set up recurring payments, log in to GMFinancial.com/MyAccount and click "Pay Online." Keep in mind that fees may apply.

Can I pay using a credit card?

Yes. Whether you're purchasing or leasing you can pay by credit card through Western Union or Money Gram. Keep in mind that fees may apply.

Can I pay using cash or a money order?

You have the option to make a cash payment through Western Union or MoneyGram, but keep in mind that fees may apply. Go to gmfinancial.com/MyAccount to get started.

If you would like to pay by money order, please mail it to:

Regular mail:
GM Financial
P.O. Box 78143
Phoenix, AZ 85062-8143

Overnight mail:
GM Financial
1820 E. Sky Harbor Circle South, Suite 150
Phoenix, AZ 85034-9700

Lease customers should mail money orders to:

Regular mail:
GM Financial
75 Remittance Drive, Suite 1738
Chicago, IL 60675-1738

Overnight mail:
GM Financial
6400 Main Street, Suite 201
Amherst, NY 14221

I made an extra payment after my account was paid off. How do I get a refund?

Any overage on an account is automatically refunded to the customer within 30 days following date of payoff. To verify an overage on a paid-off account, contact Customer Service at 1-800-284-2271 or customerservice.tx@gmfinancial.com.

Why is my account balance different from my payoff balance?

Your account balance may differ from your payoff balance due to interest charges, fees and other items that may be credited or debited to your account.

Lease customers may have an outstanding balance for all contractual obligations, such as late fees, excessive mileage or excessive wear.

What is my payoff amount for my Cadillac loan?

You can find payoff details by logging in to gmfinancial.com/MyAccount or by contacting Customer Service at 1-800-284-2271.

Lease customers can log in to gmfinancial.com/MyAccount or call Customer Service at 1-800-369-5212.

Any overage or extra payments on an account should be refunded within 30 days.

I have paid off my account. When will I get my title?

You will typically receive a title or lien release, depending on the state the vehicle is titled in, 30 days after your account is paid in full (or earlier as required by state law).

How can I dispute my credit reporting information?

You may dispute your credit reporting information directly with the credit bureaus, or you may dispute it with GM Financial in writing at:

GM Financial
Attn: Customer Service Support
P.O. Box 181145
Arlington, TX 76096-1145

How can I apply for credit or get pre-qualified for financing online?

Get pre-qualified for financing by completing our online credit application.

What do you do with my information?

Your privacy is important to us, and we understand that you expect us to safeguard your personal financial information in a secure manner. For more information, review our privacy policy. Review the lease customer privacy policy.